Taka Baji Privacy Policy

1 Who We Are

Taka Baji ("we," "us," or "our") operates the online gaming platform available at taka-baji.vip. We are the data controller responsible for the personal information you provide when you register an account, make a deposit, or interact with any part of the Taka Baji platform.

This Privacy Policy explains how Taka Baji collects, uses, stores, and protects your personal data. It applies to all members and visitors of the Taka Baji platform, including those who access the platform via the mobile application. By using Taka Baji, you confirm that you have read and understood this policy.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of your overall agreement with Taka Baji.

2 Data We Collect

Taka Baji collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths
• Game activity, including bets placed, games played, and session duration
• Login timestamps and frequency of access
• Cookie and tracking data (see Section 7)

3 How We Collect Data

Taka Baji collects your personal data through the following channels:

• Direct input: Information you enter during registration, account updates, deposit and withdrawal requests, or when contacting support.
• Automated technologies: Cookies, server logs, and analytics tools that record how you interact with the platform. See Section 7 for full details on cookies.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, those providers share transaction confirmation data with us to credit or debit your account.
• Identity verification services: If you are asked to complete KYC verification, we may use a third-party identity verification provider to confirm the authenticity of your documents. That provider shares only the verification result with us — not a copy of your documents.
• Fraud prevention tools: Automated systems that analyse account activity patterns to detect unusual behaviour, multiple account usage, or potential fraud.

4 Why We Use Your Data

Taka Baji uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your Taka Baji account, including processing login requests and account updates.
• Payment processing: To process deposits and withdrawals accurately and to maintain a complete transaction history for your records.
• Identity verification: To confirm your identity and age as required by our terms and applicable regulations, and to prevent underage gambling.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement: To analyse how members use the platform and identify areas for improvement in game performance, navigation, and user experience.
• Responsible gaming: To monitor gaming patterns and identify members who may need support, in line with our Responsible Gaming commitments.
• Marketing communications: To send you promotional offers and updates — but only if you have opted in. You can opt out at any time.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money-laundering requirements and data protection obligations.

5 Legal Basis for Processing

Taka Baji processes your personal data on one or more of the following legal bases, depending on the purpose:

• Contract performance: Processing necessary to fulfil our obligations to you under the Terms and Conditions — including running your account, processing payments, and delivering the gaming service.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering regulations and age verification requirements.
• Legitimate interests: Processing carried out for Taka Baji's legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your rights.
• Consent: Processing based on your explicit consent — specifically, sending you marketing communications. You can withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Data

Taka Baji does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They are contractually prohibited from using your data for any other purpose.
• Identity verification providers: Third-party KYC providers receive your verification documents solely to confirm your identity. They do not retain your data beyond the verification process.
• Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection services to identify patterns of abuse across the industry.
• Legal authorities: Taka Baji will disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order, or regulatory direction.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified in advance if this occurs.

7 Cookies and Tracking

Taka Baji uses cookies and similar tracking technologies to make the platform work correctly and to understand how members use it. A cookie is a small text file stored on your device when you visit the platform.

We use the following types of cookies:

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly. Taka Baji does not use third-party advertising cookies or share cookie data with external advertisers.

8 Data Retention

Taka Baji retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and legitimate business needs.

• Account data (name, contact details, login history): Retained for the duration of your account and for 5 years after closure.
• Transaction records (deposits, withdrawals, bet history): Retained for 7 years after the transaction date, as required for anti-money-laundering compliance.
• Identity verification documents: Retained for 5 years after account closure or the date of verification, whichever is later.
• Support communications: Retained for 3 years after the conversation is closed.
• Marketing preferences and consent records: Retained for 3 years after you last interacted with a marketing communication.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Your Rights

As a Taka Baji member, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request." We will respond within 30 days.

• Right of access: You can request a copy of all personal data we hold about you, along with information about how it is being used.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. For basic account details, you can update these directly in your account settings.
• Right to erasure: You can request that we delete your personal data. We will comply unless we are required to retain it by law — for example, transaction records for anti-money-laundering purposes.
• Right to restriction: You can ask us to limit how we process your data while a dispute or correction request is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting prior processing.

10 Data Security

Taka Baji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure.

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers.
• Encrypted storage for sensitive data including passwords (which are hashed and never stored in plain text) and payment details.
• Access controls that restrict data access to authorised personnel only, with all access logged and regularly audited.
• Two-factor authentication available for all member accounts to add an extra layer of login security.
• Regular security testing including penetration testing and vulnerability assessments carried out by independent security specialists.
• Incident response procedures that ensure any data breach is identified, contained, and reported to affected members promptly.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact Taka Baji support immediately via live chat or at [email protected].

11 Children's Privacy

The Taka Baji platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a member is under 18, their account will be immediately closed, all balances will be forfeited, and any personal data collected will be deleted as quickly as possible.

12 Changes to This Policy

Taka Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email or via a prominent notice on the platform at least 14 days before the changes take effect.

The "Last updated" date at the top of this page will always reflect when the most recent version was published. We encourage you to review this policy periodically. Your continued use of the Taka Baji platform after the effective date of any changes constitutes your acceptance of the updated policy.

13 Contact and Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the Taka Baji data team through the following channels:

• Email: [email protected] — use the subject line "Privacy Query" or "Data Rights Request" for faster routing.
• Live chat: Available 24/7 from your account dashboard — average response time under 90 seconds.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint. We will provide details of the relevant escalation process when we respond to your initial complaint.